Privacy Policy

Introduction
SplashSave is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services at https://www.splashsave.org/. We comply with the New Zealand Privacy Act 2020.

Information We Collect
We collect your email address when you register, subscribe, or contact us, which is used to communicate with you and send service-related updates and, with your consent, marketing communications. We also collect location information you provide directly, such as your city or region, and may infer your approximate location from your IP address to provide location-relevant features. We use Wix Analytics to automatically collect usage data including IP addresses, browser type, device information, pages visited, and referral sources, which helps us understand where our visitors are coming from and how they interact with SplashSave.

How We Use Your Information
We use your personal information to provide, operate, and improve our services, communicate with you about your account, send updates or promotional content where you have opted in, analyse usage patterns, detect and prevent fraud or misuse, and comply with our legal obligations.

Cookies and Tracking
We use cookies and similar tracking technologies, including through Wix Analytics, to collect usage data and understand visitor behaviour. You can control cookie settings through your browser, though some features of SplashSave may not function correctly if cookies are disabled.

Sharing Your Information
We do not sell your personal information. We may share it with service providers who help us operate our website, including Wix as our website and analytics platform, all of whom are bound by confidentiality obligations. We may also share information with legal authorities if required by law or court order, or in the event of a business merger or acquisition where your information may form part of the transferred assets.

Data Storage and Security
Your information is stored securely and we take reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse. Data may be stored or processed outside New Zealand, including through Wix's infrastructure, and we take steps to ensure appropriate protections are in place where this occurs.

Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. When no longer needed, your information is securely deleted or anonymised.

Privacy Breach Notification
In the event of a privacy breach involving unauthorised access to or loss of your personal information, we will act promptly. If a breach is likely to cause serious harm, we will notify affected individuals as soon as reasonably practicable and report to the New Zealand Privacy Commissioner as required under the Privacy Act 2020. If you believe your information has been compromised, please contact us immediately at info@splashsave.org.

Your Rights
You have the right to access and request correction of any personal information we hold about you. You may also withdraw consent at any time where processing is based on consent. To exercise any of your rights or to raise a concern, please contact us at info@splashsave.org. You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Changes to This Policy
We may update this Privacy Policy from time to time and will revise the date at the top of this page when we do. We encourage you to review it periodically.